In business, Be Your Customers’ Best Friend. At LAN
Restaurant, it’s about the quality of your customers, not just
At LAN , the fact is treating customers like friends means more
than good marketing. It’s even more than just good service.
Treating customers like friends is HARD WORK, just like real
In business, the common goal is to make money, so it is
tempting to focus on that. But at LAN, the best generalization
about making money in the long run is that it comes from
building GREAT RELATIONSHIPS with customers so they keep
coming back for more, during good times and bad.
If you ask any successful person, whether in business or
politics, you will hear over and over again, “It’s all about
relationships” and, in business, relationships bring great value.
WE LOVE our customers, as we have THE BEST customers at
LAN. Do you want to know why???
WE LOVE our customers because we can talk to them for hours
about their personal lives. It makes work at LAN, not feel like
work at all and that is just an AWESOME feeling!
WE LOVE our customers because they love us back!
WE LOVE our customers because they appreciate us so much!
WE LOVE our customers because of how much of themselves
they share with me. WE get so many stories and photos from
our best customers that invite us into their lives, it makes what
WE do @ LAN feel so personal!
As a small family business with very small marketing budget,
WE LOVE our customers because word of mouth is powerful-
and they do the marketing for us!
Nothing makes US happier than being able to greet our
customers by name. WE TRULY think of our customers as
extended family and LOVE them for allowing US to build these
kind of memorable relationships with them! Most importantly,
WE LOVE our customers because we wouldn’t be here without
them and their amazing support!!!
...Our HEARTFELT THANKS to our AMAZING customers at LAN